Effective Date: April 21, 2025
Website: https://healwellnessclinic.com
At HealWellnessClinic.com, we strive to provide a seamless and satisfactory experience for our users. If for any reason you are not satisfied with your appointment or need to cancel it, our refund policy is as follows:
1. Eligibility for Refund
You are eligible for a refund if:
- You cancel your appointment at least 24 hours before the scheduled time.
- The doctor or clinic cancels your appointment or fails to honor it.
- A technical error caused your payment to go through without confirming the booking.
2. Refund Window
- All eligible refunds will be Credited within 7 business days from the date of approval.
- Refunds will be issued to the original mode of payment (e.g., PhonePe, UPI, etc.).
3. How to Request a Refund
To request a refund, please email us at refunds@healwellnessclinic.com with the following details:
- Your full name
- Appointment ID or reference number
- Date and time of booking
- Reason for refund request
4. Non-Refundable Situations
Refunds will not be issued in the following cases:
- No-show at the scheduled appointment time
- Late cancellations (less than 24 hours before appointment)
- If the service was availed or completed successfully
- Change of mind after booking without valid reason
5. Contact Us
If you have questions about our refund policy, please reach out to:
HealWellnessClinic.com
Email: refunds@healwellnessclinic.com
Phone: [Add Your Support Number]
Website: https://healwellnessclinic.com