Effective Date: April 21, 2025
Website: https://healwellnessclinic.com
1. Introduction
Welcome to HealWellnessClinic.com (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring you have a safe experience while booking online doctor and clinic appointments.
This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website and services.
2. Information We Collect
We may collect the following information:
a. Personal Information
- Full Name
- Phone Number
- Email Address
- Residential Address
- Date of Birth
- Appointment Preferences
- Pincode, City, and State
b. Health-related Information
- Notes or messages you provide while booking an appointment (optional)
c. Payment Information
- We may collect payment details (via secure third-party gateways like PhonePe).
Note: We do not store your card or UPI credentials.
d. Technical Data
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
3. How We Use Your Information
We use your information to:
- Schedule and manage doctor or clinic appointments
- Send confirmation and reminders
- Provide customer support
- Improve our services and user experience
- Ensure platform security
- Comply with legal requirements
4. Sharing of Information
We do not sell or rent your data. However, we may share your data with:
- Verified healthcare providers or clinics you choose to book with
- Payment gateways (e.g., PhonePe) for secure transactions
- Government authorities or law enforcement (only when legally required)
5. Data Security
We implement industry-standard security practices to protect your personal data. All sensitive data is encrypted, and access is strictly controlled.
6. Cookies & Tracking
We use cookies to:
- Improve site performance
- Remember your preferences
- Analyze traffic via tools like Google Analytics
You can disable cookies through your browser settings.
7. Third-Party Links
Our site may contain links to external websites. We are not responsible for their content or privacy practices.
8. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect data from children under 13.
9. Your Rights
You may:
- Access or update your personal data
- Request data deletion
- Withdraw consent
- Ask about how your data is used
Contact us at: privacy@healwellnessclinic.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.
11. Contact Us
If you have questions or concerns about this policy, please contact:
HealWellnessClinic.com
Email: privacy@healwellnessclinic.com
Website: https://healwellnessclinic.com